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PHONE CARE GUIDE

Phone has a black screen: what to do first

Try calling it from another phone or listening for notifications. A lit but unresponsive display differs from a completely unpowered device.

Is the phone still responding?

Try calling it from another phone or listening for notifications. A lit but unresponsive display differs from a completely unpowered device.

Avoid unsafe tests

After a drop or liquid exposure, do not press hard on the display or keep charging a wet phone. Ask for professional assessment.

Contact

Service and parts availability depend on the device and diagnosis.

Request a repair quote ↗Call 06 20 62 24 77