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PHONE CARE GUIDE

iPhone not charging: what can you do?

Try a known-good cable and power adapter suitable for your iPhone. Do not scrape the connector with sharp or metal objects.

Check the charging chain

Try a known-good cable and power adapter suitable for your iPhone. Do not scrape the connector with sharp or metal objects.

Seek a diagnosis if necessary

A damaged connector, moisture, a battery fault or another component may cause charging problems; a technician can investigate.

Contact

Service and parts availability depend on the device and diagnosis.

Request a repair quote ↗Call 06 20 62 24 77