PHONE CARE GUIDE
iPad not charging: safe troubleshooting
Check the cable and adapter with another compatible device. Avoid forcing the plug into a damaged or dirty charging port.
Try compatible equipment
Check the cable and adapter with another compatible device. Avoid forcing the plug into a damaged or dirty charging port.
When to seek help
If the port is loose, the iPad became wet or charging remains intermittent, a diagnosis may be needed to identify the cause.
Contact
Request a repair quote ↗Call 06 20 62 24 77Service and parts availability depend on the device and diagnosis.
