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PHONE CARE GUIDE

iPad not charging: safe troubleshooting

Check the cable and adapter with another compatible device. Avoid forcing the plug into a damaged or dirty charging port.

Try compatible equipment

Check the cable and adapter with another compatible device. Avoid forcing the plug into a damaged or dirty charging port.

When to seek help

If the port is loose, the iPad became wet or charging remains intermittent, a diagnosis may be needed to identify the cause.

Contact

Service and parts availability depend on the device and diagnosis.

Request a repair quote ↗Call 06 20 62 24 77